Revocation for digital content

Right of withdrawal

You may revoke your contractual declaration within a period of fourteen days without stating reasons. The period of revocation amounts to fourteen days starting the day of the receipt of the goods by the recipient or a by third party named by you, who is not the carrier. To exercise your right of revocation you must inform us (Dorma Vita Näsemann oHG, Aldenhövel 41, 59348 Lüdinghausen +49 (0)2591-9477903) by means of a clear explanation (e. g. a letter send by mail, fax or e-mail) of your decision to withdraw from this contract. For this you can use the model withdrawal form given below, which is however not mandatory. You may also complete and submit the model withdrawal form or other clear statement on our website http://www.abolengo-alpaka.de/shop/request_port.php?module=ShopContent&action=download&coID=3889895&withdrawal_form=1. If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a revocation. In order to safeguard the right of withdrawal it is sufficient for you to send the notice on the right withdrawal before the of the period of revocation deadline.

Consequences of revocation

If you withdraw from this contract, we return you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that least expensive type of standard delivery offered by us), and must be repaid immediately at the latest within fourteen days from the date on which we receive the withdrawal notice of this contract. For this repayment, we use the same method of payment that you used for the initial transaction, unless explicitly agreed otherwise with you; under no circumstances you will be charged fees for this repayment.

Sample withdrawal form
(Complete and return this form if you wish to withdraw from the contract)

– To: Dorma Vita Näsemann oHG,  Beatrix Näsemann, Aldenhövel 41, 59348 Lüdinghausen (Germany), Phone: +49 (0)2591 / 9477903, Fax: +49 (0)2591 / 9477904, E-Mail: info@abolengo-alpaka.de
–  I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)
– Ordered on (*)/received on (*)
– Name(s) of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for paper communication)
– Date
(*) Delete as appropriate.

Exclusion or prior expiration of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly customized to the personal needs of the consumer.
The right of withdrawal shall expire prematurely if we have only commenced performance of the contract after you have given your express consent to this and at the same time confirmed your knowledge that you lose your right of withdrawal upon commencement of performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.